For general WashU IT help (including WashU Research Storage, WashU AnyConnect VPN, WashU Eduroam or WUSM-Secure WiFi, etc.), you can try calling the help desk at 314-933-3333 or sending email to ithelp@wustl.edu.
For help with issues specific to the BMB department, you can email us at support@biochem.wustl.edu.